Terms and Conditions
Effective Date: 12.03.2022
These Terms and Conditions govern the use of the Voluptuouset KG website and the services we offer. Please
read them carefully before using our website and services.
1. General Provisions
Access to our website and use of its materials is permitted only under compliance with these Terms and
Conditions. By using our website, you confirm that you accept these Terms and Conditions and agree to
comply with them. These Terms and Conditions are governed by the laws of Germany, and any disputes arising
from the use of our website are subject to the jurisdiction of German courts.
2. Registration and Account Creation
Registration is required to use certain features of the website, such as ordering goods or services. By
registering, you agree to provide accurate and current information about yourself. You are also obliged to
update this information when necessary.
You are responsible for maintaining the confidentiality of your login information and password. In case of
loss of access data, you must inform us immediately.
3. Orders and Conclusion of Contracts
All orders placed through our website are considered an offer to conclude a contract. Confirmation of
receipt of your order does not constitute automatic acceptance.
We reserve the right to reject orders if goods are not in stock or unavailable for other reasons.
After processing and confirming your order, a representative will contact you to clarify the details. The
contract is concluded when you confirm the order.
Payment is made through the available and secure payment methods that meet security requirements (e.g.,
SSL encryption).
4. Prices and Payment
The prices indicated on the website for products and services are final prices unless otherwise stated.
The prices include all taxes, including VAT, in accordance with applicable German law.
All transactions and payment data are protected with modern encryption methods.
5. Delivery and Fulfillment of Contracts
Delivery of products is carried out by our partner companies, and all products are delivered within the
timeframes specified in the order confirmation. We are not responsible for delays caused by external
circumstances or actions of third parties.
6. Intellectual Property
All content on the website, including texts, images, logos, graphics, and other materials, is the
intellectual property of Voluptuouset KG or our partners. Any use of website materials without our written
permission is prohibited.
7. Data Protection
We are committed to protecting your personal data in accordance with German data protection laws,
including the General Data Protection Regulation (GDPR). More information on how we process your data can
be found in our Privacy Policy.
8. Liability
We are not liable for damages resulting from the incorrect use of our website or services.
We are not liable for losses arising from the use of external links on our website.
9. Right of Withdrawal and Returns
According to German law, you have the right to withdraw your order within 14 days of receiving the goods
without giving any reason. You must inform us of your decision to withdraw the contract. In case of
return, the customer bears the cost of return shipment.
10. Changes to the Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. All changes will be published on
this page and take effect upon publication.
11. Final Provisions
These Terms and Conditions are governed by German law. In case of disputes that cannot be resolved
amicably, German courts have jurisdiction.